FAQs

Do you have free delivery?
Yes! All of our offered products are delivered to our customers free of charge to all regions of Kuwait

When will my order arrive?
There is no specific and fixed number of days for the product to arrive. There are some products that are available in our warehouses, while others require an order from the supplier. The greater the demand for a particular product, the more able it is for us to provide it in our warehouses, and then the delivery will be within 24 hours only. However, in the case of waiting for the product to arrive from the supplier, the expected period is It takes about 2-4 weeks for the product to arrive to you.

Can I cancel my order once it has been submitted?

Yes, you can cancel your order and get your money back easily
Once you place your order, we process it immediately in our stock

If my order is delayed, can I cancel it and get a refund?

Yes, we guarantee this to you in the event that your order is delayed beyond a reasonable limit

Do you have a return policy?
Please refer to our Terms and Conditions page for our returns policy and for other inquiries.

Where can I contact you if I have concerns about products?
You can reach us by sending us an email on our contact page or sending us a message on our social media.